Question 1

What are the qualifying requirements?

Accepted Answer

• Credit History: Applicants must have a credit score of 600 or higher with a positive history of on-time payments.
 • Income Verification: Proof of income is required, demonstrating earnings of at least three times the monthly rent. Applicants should also provide documentation supporting the continuity of income (e.g., employment verification or other reliable income sources).
 • Background Check: All applicants must pass a criminal background check.
    • Felony History: Applications will be automatically denied if a felony conviction is found.
    • Other Criminal Activity: Any additional criminal history identified will be reviewed at the discretion of ownership/management, and their decision will be final.

We operate in full compliance with the Federal Fair Housing Act (Amended 1988). As an Equal Housing Opportunity provider, we do not discriminate based on race, color, religion, sex, national origin, disability, or familial status.

Question 2

What utilities are included in the rent?

Accepted Answer

No utilities are included in the rent.

Question 3

What cable and internet provider is available?

Accepted Answer

Xfinity: You can contact them directly at 800-934-6489 for service details and setup.

Question 4

How do I access the online portal?

Accepted Answer

We are committed to providing resources that enhance your living experience. The Online Resident Portal offers several benefits, including:
 • Access your account from any mobile device by downloading the app: Online Portal by AppFolio
 • Sign your lease electronically
 • Pay rent and other charges easily
 • Set up auto payments for convenience
 • View your payment history
 • Submit and track maintenance requests
 • View and download important documents

How to Create an Account:
1. Contact the leasing office to request a special registration link.
2. Once  link is received via email, follow instructions to create a password and complete the setup.
For detailed instructions, visit: www.appfolio.com/help/online-portal(https://www.appfolio.com/help/online-portal)
If you have questions or need help, feel free to call or stop by the leasing office—we’re here to assist you!

Question 5

How do I submit a maintenance request?

Accepted Answer

We offer on-site maintenance services along with 24-hour emergency assistance to ensure your home stays in top condition.
Regular Maintenance Requests:
 • Regular maintenance is handled Monday through Friday, 8:30 AM – 5:00 PM.
 • To submit a request:
    • Call the management office at (850) 562-7441
    • Use the Resident Online Portal to create a maintenance ticket.
Emergency Maintenance Issues:
For emergencies outside regular hours, call the emergency number provided in your move-in folder. If your call goes to voicemail, leave a detailed message with your name, phone number, and apartment number, and someone will get back to you promptly.
Emergency situations include:
 • No air conditioning (if the temperature is above 85°F)
 • Clogged toilet (if no second bathroom is available)
 • No electricity (not due to a utility company outage)
 • Major water leaks (small leaks can wait until regular business hours)
 • Broken locks or windows (if the window is shattered through both panes)
Lockouts: Lockouts are not considered an emergency. Please contact a locksmith and notify the office during regular hours.
In case of a fire or life-threatening emergency, call 911 immediately.

Question 6

Are pets allowed?

Accepted Answer

• Yes, we welcome up to two pets per apartment.
 • A non-refundable pet fee of $200 applies for each pet.
 • Pet rent is $30 per month, per pet.

Question 7

Is on-site parking available?

Accepted Answer

Yes, onsite parking is available.

Move-In Special First Month Free! On Select Floor Plans Plus Additional Discounts for Qualified Residents — Act Now, This Offer Ends Soon!

Move-In Special
First Month Free!
On Select Floor Plans
Plus Additional Discounts for Qualified Residents — Act Now, This Offer Ends Soon!